Patients & Visitors

Thank you for choosing Cumberland Medical Center.

Upon admission, our patients receive a Care Guidebook that includes content specific to their stay. It includes frequently asked questions and information for both patients and families. We are honored to serve our community with high-quality care and service excellence. If there is anything we can do to make your stay more comfortable, please do not hesitate to ask your nurse, doctor or other hospital employee.

Visitation

As a member of Covenant Health, our visitation guidelines for patients and visitors may change. While visiting our facility, we ask that you help protect yourself as well as those around you by frequently washing your hands and being mindful not to spread the risk of germs should you have cold or flu-like symptoms. Learn more about our visitation guidelines here.

Send a Card

You can send a virtual card to patients admitted as inpatients, free of charge. Simply complete our online patient greeting card information.

Advance Directives

An advance directive is a document that gives direction to your wishes about medical care in the event of any life limiting acute or chronic illness. For more information on advance directives, click here.

Accreditation and Affiliations

We are accredited by The Joint Commission. Our accreditation represents a tradition of excellence in healthcare and of dedication to quality care. Cumberland Medical Center is a member of Covenant Health, an award-winning Tennessee healthcare delivery system serving 23 counties that is committed to providing excellent care to more than 2 million patients each year.

Dining

The CUMC Cafe is located on the 3rd floor of the hospital across from the Blue Elevators. The cafeteria is open at the following times:

Weekdays

Breakfast: 6:30-9:30 a.m.

Lunch: 11 a.m.-2:30 p.m.

Saturday & Sunday – Closed – There is a Vending machine with sandwich, salad and other options located by the Cafe

Note: The Cafe is not open for dinner.

Guest trays are available for purchase in patient rooms for all three meals. You must purchase a voucher during Café Business hours.

Breakfast – $7.00

Lunch and Dinner – $7.00

Daily Menu Selections

You can download the weekly menu.

Cumberland Medical Center’s Nutrition Service department is dedicated to serving patients and visitors with nutritious and high-quality foods. The Nutrition Service staff takes your meal orders daily by calling 151-2820 from your patient room phone. The Menu for is in your patient room upon arrival and you are able to order your choice of meals off the menu if allowed on your prescribed diet.  Meals are prepared and delivered to patient rooms according to prescribed diets and available between the hours of 6:30am-6pm. If a patient is scheduled for tests or treatments, meals may be delayed. If you have questions or wish to talk with the dietitian, please ask a staff member for assistance.

Patient’s Rights and Responsibilities

Cumberland Medical Center wants you to have the best possible care. Learn what your rights are as a patient, as well as what your obligations are to yourself, your physician and the hospital.

View your patient rights and responsibilities.

Wireless Internet

For your convenience, high-speed wireless Internet access is available throughout Cumberland Medical Center.
Your user device should automatically detect our Wi-Fi when the device scans for wireless networks. To use our Wi-Fi, connect to the “Covenantguest” network. The password is “covenant.”

Disclaimers:
1. We are not responsible for any computer viruses obtained through the network.
2. We are not responsible for providing technical support associated with the network.